Business conditions of INVTS s.r.o

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1) INTRODUCTORY PROVISIONS

1. These terms and conditions of the company INVTS s.r.o., with its registered office at Keltská 314, 252 62 Statenice, IČ 04317131, DIČ CZ04317131, registered in the commercial register maintained by the Municipal Court in Prague, file number C 245806 (hereinafter referred to as "INVTS" or "the seller") are regulated in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll., Civil Code (hereinafter referred to as the "Civil Code") contractual relations between INVTS as a seller and a person who concluded or intends to conclude a purchase contract for goods with it, or a contract for the provision of services, including educational courses and training provided online and other content delivered online (hereinafter referred to as "goods"), which are in the business offer of INVTS (hereinafter referred to as "customer" or "buyer").

2. The sale of INVTS goods and/or services can be carried out in person or remotely, especially through the seller's online store. The online store (hereinafter also referred to as the "e-shop") is operated by the seller on a website located at the Internet addresswww.cortexacademy.cz(hereinafter referred to as the "website"), through the website interface (hereinafter referred to as the "store web interface").

3. The buyer is aware that by purchasing goods and/or services that are in the business offer of INVTS, no rights arise to use the trademarks, trade names, or company logos of INVTS or its contractual partners, unless in a specific case it is special otherwise agreed in the contract.

4. Contact details of the seller: delivery address INVTS sro, registered office Keltská 314, 252 62 Statenice, e-mail address volemanova@cortexacademy.cz, telephone +420774820375.

 

2) USER ACCOUNT

1. Based on the registration on the website, the customer can access his user interface from which he can place orders for goods and services (hereinafter referred to as the "user account"). If the web interface allows it, the customer can also place e-shop orders without registration.

2. When registering on the e-shop website and when ordering goods and services, the customer is obliged to provide complete and true information.

3. Access to the user account is secured by a username and password, and the customer is obliged to protect his access data against misuse by third parties. The customer is not authorized to allow the use of the user account by third parties.

4. INVTS may cancel the user account, especially if the customer does not use his user account for more than 1 year, or if the customer violates his contractual obligations (including terms and conditions).

5. The customer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the seller's hardware and software equipment.

 

3) ORDER

1. By placing an order in the e-shop, the customer confirms that he has familiarized himself with these terms and conditions before concluding the contract, which are an integral part of the contract, and that he agrees with them in the version valid and effective at the time the order is placed.

2. To order goods or services, the customer fills out an order form in the web interface of the e-shop, which contains information about:

(i)  ordered goods or services (the ordered goods or services are "put" by the buyer into the electronic shopping basket of the store's web interface),

(ii) method of payment of the purchase price, information on the required method of delivery of the ordered goods and

(iii) information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").

1. The customer sends the order to the seller in the e-shop by clicking the order confirmation button. The delivery address and customer data provided in the order are considered correct by the seller and the seller is not obliged to check them.

2. The seller informs the customer via an automatically generated message sent by electronic mail (email) that he has received his order. The message will be sent to the customer's e-mail address specified in the user account or in the order.

3. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated transport costs, etc.) to ask the customer for additional confirmation of the order (for example, in writing or by telephone).

4. The contractual relationship between the seller and the customer is established by the seller's acceptance of the order, which will be sent to the customer's e-mail address specified in the user account or in the order.

5. In the event that the customer does not meet the conditions for ordering goods or services via the e-shop, the order may be canceled by INVTS unilaterally and without compensation.

6. The customer agrees to the use of remote communication means when concluding the purchase contract. The costs incurred by the buyer when using means of communication at a distance in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are covered by the buyer himself.

 

4) PRICE AND PAYMENT TERMS

1. The price of goods or services (including costs associated with packaging and delivery of goods) is always governed by the current price list of INVTS, even if, due to a system error, a different price is indicated in the e-shop, order form or in the confirmation e-mail a price that contradicts the price listed in the price list.

2. The price of goods and services, including any costs associated with the delivery of goods according to the contract concluded through the e-shop, can be paid by the buyer to the seller in the following ways:

   1. by non-cash transfer to the seller's account No. 115-871630227/0100 held at Komerční banka, as, Prague 1, Na Příkopě 33 (hereinafter referred to as the "seller's account"); or

   2. cashless via the Comgate payment gateway.

 

Unless otherwise agreed, the seller does not send goods from the e-shop on cash on delivery (i.e. payment in cash upon receipt of the goods is not allowed by default).

1. Along with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

2. In the case of non-cash payment, the purchase price is due within 14 days from the conclusion of the contract, payment means crediting the entire amount to the seller's account.

3. For non-cash payment, the buyer is obliged to enter the correct variable payment symbol.

4. The seller is entitled to demand payment of the entire purchase price before sending the goods to the buyer. The provisions of Section 2119, paragraph 1 of the Civil Code shall not apply.

5. When ordering courses, the price must be paid no later than the due date indicated on the invoice, otherwise the course order will be automatically canceled (ie the seller will withdraw from the contract).

6. If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is the payer of value added tax. Tax document – the seller sends the invoice to the buyer in electronic form to the buyer's e-mail address.

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5) SHIPPING AND PAYMENT

• introduction of the payment gateway provider, the company ComGate Payments, as, including a link to the page: https://www.comgate.cz/cz/platebni-brana
• providing information on payment methods - card payments and bank payment buttons with a basic explanation of the payment process
• contact information for the company ComGate Payments, a.s., including phone number and e-mail address for any complaints or questions about payments:
ComGate Payments, as
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: payment-podpora@comgate.cz
Phone: +420 228 224 267

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6) WITHDRAWAL FROM THE PURCHASE AGREEMENT FOR CONSUMERS

1. The purchase contract concluded via the e-shop is concluded in a so-called distance manner. days from the day of receipt of the goods.

2. If the consumer withdraws from the contract, according to § 1831 of the Civil Code, he is obliged to return the goods to the seller, no later than 14 days after withdrawing from the contract. or shows signs of wear, the seller is entitled to demand compensation for damages. Please attach the proof of purchase to the shipment containing the returned goods.

3. The costs of returning the goods in case of withdrawal (e.g. postage, transport costs) are borne by him in accordance with the provisions of § 1820 paragraph 1., letter g) of the Civil Code, the customer.

4. To withdraw from the contract, you can use the "withdrawal from the contract for consumers" form.

5. For returned goods, if the legal conditions are met, the purchase price will be refunded, which will be sent to the bank account specified by the customer in the notice of withdrawal from the contract. If the consumer withdraws from the purchase contract, according to § 1832 of the Civil Code, the entrepreneur is not obliged to return the received funds to the consumer before the consumer hands over the goods to him or proves that he has sent the goods to the entrepreneur.

6. The customer is obliged to deliver withdrawal from the contract and returned goods to the address of INVTS s.r.o. headquarters, Keltská 468, 252 62 Statenice.

7. The rights and obligations resulting from liability for defects in shipped goods and the possibility of withdrawal from the contract are governed by the relevant provisions of the Civil Code and Act No. 634/1992 Coll., on consumer protection.

 

7) OUT OF COURT RESOLUTION OF CONSUMER DISPUTES

1. In the event that a consumer dispute arises between the seller and the consumer from the purchase contract or from the contract for the provision of services, which cannot be resolved by mutual agreement, the consumer can submit a proposal for an out-of-court settlement of such dispute to the designated entity for the out-of-court resolution of consumer disputes, which is Česká obchodní inspection, Central Inspectorate – ADR Department, Štěpánská 44, 110 00 Prague 1, email:addr@coi.cz, website: adr.coi.cz.

2. Out-of-court handling of consumer complaints is provided by the seller via the electronic address volemanova@cortexacademy.cz. The seller will send information about handling the buyer's complaint to the buyer's email address.

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8) PROTECTION OF PERSONAL DATA

1. The protection of personal data of a customer who is a natural person is provided by Act No. 101/2000 Coll., on the protection of personal data, as amended (hereinafter referred to as the "Act on the Protection of Personal Data").

2. The customer agrees to the processing of his personal data:

   1. in case of purchase of goods - first and last name, residential address, identification number, tax identification number, e-mail address, telephone number;

   2. in the case of ordering courses - name and surname, date of birth, occupation/employer, residential address, identification number, tax identification number, e-mail address, telephone number.

(hereinafter all together as "personal data").

1. The customer agrees to the processing of his personal data by INVTS (the seller) for the purposes of realizing rights and obligations from the contract and for the purposes of maintaining a user account. If the customer does not choose another option, he agrees to the processing of personal data also for the purposes of sending information and business communications. Consent to the processing of personal data in its entirety according to this article is not a condition that would in itself make it impossible to conclude a contract.

2. Unless otherwise stated and the customer has not withdrawn his consent, the customer's personal data may be processed for an indefinite period of time. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

3. The customer confirms that the personal data provided is correct and that he has been informed that this is a voluntary provision of personal data.

4. The customer has the right to access the personal data provided by him; has the right to demand an explanation from the seller (the INVTS company) and the right, if necessary, to demand the removal of the situation, in particular the correction, addition or disposal of personal data and other rights listed in Sections 11, 12 and 21 of the Personal Data Protection Act, including the right to contact the Office for the protection of personal data.

 

9) SENDING COMMERCIAL MESSAGES AND STORING COOKIES

1. The customer agrees to send information related to the seller's goods, services or business to the customer's email address and further agrees to send commercial communications to INVTS.

2. The customer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the e-shop website and to fulfill the obligations of INVTS (the seller) from the contract without so-called cookies being stored on the customer's computer, this consent can be revoked at any time.

 

10) FINAL PROVISIONS

1. The contract between the customer and INVTS is concluded in the Czech language.

2. The contract and any disputes that arise on the basis of the contract will be resolved exclusively according to the law of the Czech Republic and will be resolved exclusively by the competent courts of the Czech Republic. In the event of a dispute between the customer and the INVTS company, the locally competent court will be the one based on the seat of the INVTS company.

3. INVTS is entitled to unilaterally change or supplement these terms and conditions.

4. These terms and conditions become valid and effective on July 20, 2022.

 

Consumer withdrawal form

Sender:

Name and surname:

Residence:

(or e-mail, phone number):

 

Addressee:

Seller: INVTS s.r.o

ID: 04317131

Registered office: Keltská 314, 252 62 Statenice

 

Notice of withdrawal from the purchase contract

 

On ……… I am on the website/online storewww.cortexacademy.czordered goods ………, order number ……….., worth …….. CZK. I received the ordered goods on ……..

 

Pursuant to Section 1829(1) in conjunction with Section 1818 of Act No. 89/2012 Coll., Civil Code, I use my legal right and withdraw from the purchase contract concluded via the Internet, which relates to the above-mentioned goods, which you I am sending this letter back, and at the same time I am asking you to remit the purchase price in the amount of …… CZK and …… CZK for postage to my bank account number ……. no later than 14 days after delivery of this withdrawal from the contract.

 

In ……. on ……….

 

First and last name of the consumer

          (signature)

 

 

Attachments:

Proof of purchase